Privacy Policy
This privacy policy sets out how we collect and protect information that you give us when you visit or make a purchase from our website.
About us
Our site Deli Fuego is the trading arm of DF 99 Ltd, which is registered in England and Wales with Company Number 10281403. Our registered and trading address is 91-99 City Road, Cardiff, CF24 3BN.
What we collect
We may collect the following personal data that you provide to us with your consent, when you visit this web site:
- Name
- Phone number
- Address including email address
- Demographic information, such as postcode
- other information relevant to your order history, offers etc.
We may collect your personal details when you sign up to receive our newsletter, when you make an account or when you make a purchase from us online.
We use analytical tools that monitor details of your visits to our website, the resources you access, including, but not limited to, the frequency of your visits, and your location data. This data will not identify you personally.
You will be asked to share your payment information (e.g. credit card details) when you make a purchase from our website. However, this information is not stored by us. Credit card information is processed securely and privately by our third party payment processor.
At no point do we have access to your credit card information. We may share your personal data with our payment processor, but only for the purpose of completing your payment transaction. Our payment processor is required to maintain the confidentiality of your personal data and your payment information.
What we do with the information we gather
We may hold and process personal data that you provide to us in accordance with the Data Protection Act (DPA) and the General Data Protection Regulations (GDPR).
The information we collect and store about you will be used to enable us to provide a better service to you. In addition, we may use the information as follows:
- To notify you about any changes to our website, such as improvements or changes to our products and services.
- We may contact you with promotional information about new products and services, about special offers, or other information that we think may interest you.
- Where you have consented to receive our newsletter, we may contact you from time to time with updates.
- Any photographs you send us to include on a photo cake will be deleted immediately once your order has been prepared, to comply with GDPR.
- We may contact you by email, phone, or postal mail. We may use the information to customise our website to provide you with a better experience.
Disclosure of your personal data
We will never sell your personal information to third parties. We may only share your personal information with regulatory bodies if we are requested to do so by law, or to assist fraud protection and minimise credit risk.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We will never reveal identifiable personal information about you to our advertisers. Instead, we may be asked to provide them with aggregate statistical information about our visitors.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What rights you have over your personal data
You may choose to restrict the collection or use of your personal data in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by withdrawing or varying your consent. Please email us at info@delifuego.com.
You may request details of personal information which we hold about you under the Data Protection Act. A small fee will be payable. If you would like a copy of the information held on you please write to us at info@delifuego.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can email us at info@delifuego.com at any time.